Privacy Policy
Effective Date: 5th July 2025
Magnum Life Sciences Pvt. Ltd. (“we”, “our”, “us”) is committed to protecting your personal and health-related information. This Privacy Policy outlines how we collect, use, store, and protect your data when you access our services via website, mobile app, or offline engagement.
1. Information We Collect
We may collect the following types of information:
Personal Details: Name, age, gender, contact number, email ID, address
Medical Information: Test requisitions, reports, prescriptions, clinical history
Payment Information: Transaction details (card, UPI, etc.) via secure payment gateways
Usage Data: IP address, browser type, device info, access time, location, etc.
2. Purpose of Collection
Your information is collected for the following purposes:
To book and process diagnostic tests
To provide accurate lab results and medical reporting
To communicate updates, reports, or service reminders
For internal quality control, auditing, or regulatory compliance
To improve our website and services
3. Data Sharing and Disclosure
We do not sell or rent your personal information. However, we may share your data with:
Authorized lab personnel and doctors involved in diagnosis/reporting
Third-party logistics or IT partners strictly for service fulfillment
Government authorities, if legally required under applicable law
All third-party partners are bound by confidentiality agreements and data protection protocols.
4. Data Protection and Security
We implement industry-standard security measures to safeguard your data:
End-to-end encryption for report access
Role-based access for internal data handling
Secure payment gateways and HTTPS protocols
Regular audits and software updates for protection
Despite our best efforts, no system is 100% secure. We recommend you keep your login credentials confidential.
5. Consent
By using our services or submitting your information, you:
Consent to the collection and use of your data as per this policy
Agree to receive communication via SMS, email, WhatsApp, or calls related to services
6. Access, Correction, or Deletion of Data
All material on this Website—including but not limited to text, images, graphics, branding, and software—is the intellectual property of Magnum Life Sciences and is protected under copyright and trademark laws. Unauthorized use or reproduction is strictly prohibited.
7. Booking and Payments
You may request to:
Access or download your reports
Correct inaccurate personal information
Delete your data after report delivery (subject to legal retention requirements)
To make such requests, contact:
📧 Email: privacy@magnumlifesciences.com
📞 Helpline: +91-7030770306
7. Retention of Data
We retain data as required:
For medical/legal record-keeping
As per norms defined by NABL, ICMR, and Government of India
After the retention period, your data is securely deleted or anonymized.
8. Cookies and Tracking
Our website may use cookies to improve your browsing experience. These do not capture personal medical information and can be disabled via your browser settings.
9. Updates to this Policy
This policy may be revised from time to time. Any significant changes will be notified on our website. Continued use of our services indicates your acceptance of the revised policy.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, reach out to:
Magnum Life Sciences Pvt. Ltd.
📍 Central Avenue Road, Nagpur, Maharashtra
📞 +91-7030770306
📧 privacy@magnumlifesciences.com